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Privacy Policy

Last updated: June 2025

At SwiftWeight, we are committed to protecting your privacy and ensuring transparency regarding how your personal information is collected, stored, and used. This Privacy Policy describes our practices in connection with information that we collect through our website, online services, and customer support channels.

1. Information We Collect

When you visit, browse, or make a purchase on our website, we may collect the following types of information:

  • Personal Information: Name, billing and shipping address, email address, phone number, and account details.
  • Payment Information: Credit card, debit card, or other payment details. Note: Payment data is encrypted and processed securely by third-party payment gateways; we never store your full credit card credentials on our servers.
  • Device & Usage Information: IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and device identifiers.
  • Communication Data: Inquiries, customer support messages, feedback, and newsletter subscription preferences.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

  • Process, fulfill, and deliver your orders with free standard US shipping.
  • Send order confirmations, invoices, shipment tracking updates, and customer support responses.
  • Prevent fraudulent transactions and enhance website security.
  • Improve our website design, product selection, user experience, and customer service.
  • Send marketing communications, promotional offers, and newsletters (you may unsubscribe at any time).
  • Comply with applicable legal obligations, tax reporting, and commercial regulations.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers under strict confidentiality agreements for essential business operations:

  • Payment Processors: To authenticate and process transactions securely.
  • Shipping Carriers & Fulfillment Centers: (e.g. USPS, UPS, FedEx) to deliver your purchases.
  • Technology & Analytics Providers: To optimize website performance and uptime.
  • Legal & Regulatory Authorities: When required by law, subpoena, or in response to official legal proceedings.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, remember your cart items, and analyze website traffic. You can adjust your browser settings to refuse cookies; however, some features of our website (such as shopping cart persistence) may not function properly without cookies enabled.

5. Data Security

We implement industry-standard administrative, technical, and physical security safeguards (including SSL/TLS 256-bit encryption) to protect your personal information against unauthorized access, loss, misuse, or alteration.

6. Your Rights & Choices

Depending on your location (including rights under California Consumer Privacy Act / CCPA), you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or updating of inaccurate information.
  • Request deletion of your personal data, subject to legal record-keeping requirements.
  • Opt out of receiving marketing emails by clicking the "Unsubscribe" link in any promotional message.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: